1) How do I choose the right size?

Each item includes a detailed size guide and measuring instructions.
We recommend comparing measurements with a piece you already own for the most accurate fit.
Our customer care team is always available for personalized assistance.

2) What materials does Kenzar use?

We work with premium; carefully selected fabrics sourced from trusted suppliers.
Every material is tested for durability, comfort, and long-lasting quality before production.

3) Will the color or shape change after washing?

Our fabrics are designed to maintain their color and structure over time,
when following the care instructions provided inside each piece.
Gentle washing and low temperatures are recommended.

4) What are the delivery times?

Orders are processed promptly,
and delivery typically takes 1–5 business days depending on location.
You will receive a confirmation and tracking details once your order is shipped.

5) Can I exchange or return my order?

Exchanges and returns are accepted under simple conditions:

Unused items

In original condition

With full packaging

Exchanges are available within X days (tell me the exact timeframe and I’ll update it).

6) Will sold-out items be restocked?

Some pieces may return based on demand,
while others are released in limited quantities.
You can enable the back-in-stock notification for updates.

 

7) How is the packaging presented?

Each order arrives in a premium custom-printed kraft box,
with delicately wrapped pieces for a complete and elevated experience.

8) What payment methods are available?

We offer secure and convenient payment options.
(Share your exact methods and I will tailor the wording.)

9) Are Kenzar products authentic?

Every piece is exclusively designed and produced by Kenzar,
and is not distributed through unauthorized sellers.

10) How can I contact customer support?

We’re here to assist via:

Email: kenzarwear@gmail.com

WhatsApp: 01055007833